Email Templates

Use the email templates to send notices to your customer or set an internal notification for specific events.  There are three types of email templates to choose from:

  • Order Successful
  • Order Unsuccessful
  • Order Tracking Obtained

Each email template has a series of email tokens to insert into each message.  Use the tokens to customize the message for each customer.

Set the Email Sender and Email Recieptant email address

Fill out the e-mail template for the User (end customer) and external email.

Shipping Notification Email Template

<h1>Order Tracking Notice</h1>
<table>
<tr>
    <td><b>CUSTOMER: [order_first_name][order_last_name]</b></td>
    <td></td>
    <td></td>
    <td></td>
    <td><b>TRACKING ID:</b></td>
    <td><b>[carrier]</b> | <b>[tracking_number]</b></td>
</tr>
<tr></tr>
<tr>
    <td><b>SHIPPING ADDRESS:</b></td>
    <td></td>
    <td></td>
    <td></td>
    <td><b>ITEM:</b></td>
    <td>[product_name]</td>
</tr>
<tr>
    <td>[order_address_line1]</td>
    <td></td>
    <td></td>
    <td></td>
    <td><b>ORDER ID:</b></td>
    <td>[merchant_order_id]</td>
</tr>
<tr>
    <td>[order_city], [order_state] [order_zip_code]</td>
    <td></td>
    <td></td>
    <td></td>
    <td><b>STATUS:</b></td>
    <td>[order_state]</td>
</tr>
<tr>
    <td>[order_country]</td>
    <td></td>
    <td></td>
    <td></td>
    <td></td>
    <td>[order_error]</td>
</tr>
<tr>
    <td>[order_phone_number]</td>
</tr>
</table>

Did this answer your question?